NOTICE TO OUR PATIENTS

Our phone lines continue to be very busy. We are trying our best to answer your call and deal with your requests as quickly as possible. Please be patient with us

Thank you for your understanding at this time

We are currently sending out a text message to all our patients, asking you to accept or decline an invitation to receive future messages from the practice by text. These messages will be service updates and appointment reminders. They may however occasionally contain  a small amount of personal data. Please can you respond to this request as soon as possible.

Future details available on request

Patients are reminded to keep the surgery updated with their contact details

Flu Vaccination Clinics 2020

The Edinburgh Care Partnership have been organising the flu clinics this year.

They are currently vaccinating the remaining eligible groups.

The next group to be vaccinated will be those patients aged 60-64 who have not already received a vaccination.

The most up to date regarding this can be found on www.nhsinform.scot/flu  which is updated regularly

or by calling 0800 22 44 88

If you have any comments on the flu delivery this year, positive or otherwise, then these should be directed to

edinburghprimarycaresupportteam@nhslothian.scot.nhs.uk

and not to the practice, thank you

Housebound Patients

The majority of housebound patients should now be vaccinated 

If you have not received a vaccination and would like to have one please contact the surgery.

Lunchtime Closure

The practice will be closed from 12.30 - 13.30 each day until further notice for practice development and training.

If you need a doctor in the case of an emergency during these times please call 07912487499

COVID - 19 Information

The Scottish government are sending letters directly to patients of very highest risk due to COVID 19 with advice and support due to this pandemic. A clinician from the surgery should also be in contact with you to answer any questions you may have. Please also contact us directly if you have any concerns in the meantime or check out the website https://www.nhsinform.scot

Welcome

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

TEMPORARY SUSPENSION OF ROUTINE APPOINTMENTS

In light of the ongoing COVID-19 panademic the Practice has a plan in place to ensure that we have capacity to deal with patient demand. 

 We will be running the Practice on a day-to-day basis and if you require medical advice, you should contact Reception by telephone and your call will be directed appropriately. A GP. nurse or in house physiotherapist may call you back. Our reception team may signpost to another health care professional outwith the GP surgery.

If the clinician feels that you should attend the practice there will organise a face to face appointment for you. To protect you and our staff we have organised timed appointments to limit the volume of people in the building at any one time.

 Please attend on time - not early for your appointment, come alone and wear a face covering if possible. PLEASE ALSO NOTE THAT YOU MAY, AT TIMES, HAVE TO WAIT OUTSIDE THE SURGERY BUILDING, THEREFORE PLEASE MAKE SURE THAT YOU ARE DRESSED APPROPRIATELY FOR THE WEATHER CONDITIONS.

The GP may ask you to send a photographic image via email.  The email address that this should be sent to is Clinical.s70997@nhslothian.scot.nhs.uk 

Please only send correspondence to this email address if requested by a Clinician.  Any unsolicited emails will be deleted without being read. 

We would like to thank you for your understanding and co-operation during this time.

If the situation changes we will update you accordingly.

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.